Amazon scored tops in customer service out of 143 different companies, according to the Temkin Group.
Based on a survey of 6,000 different consumers ...
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Screenshot by Don Reisinger/CNET)
Skype is down for the second time in a matter of a couple of weeks, the VoIP service provider confirmed...
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Apps like Trapster uses GPS and user inputs to pinpoint locations where law enforcement officers are conducting traffic violation checks.
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Google recently updated its algorithm to take down Web sites that use SEO to game search results and up their ranking, but spam still dominates resul...
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Johnny Chung Lee is now working at Google.
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Johnny Chung Lee/Procrastineering)
Score another one for Google.
Johnny Chung Lee, a research...
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A probe into a prototype
iPhone 4 purchased by a gadget blog is nearing its end, with investigators expected to report their findings soon.
Stephe...
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The error message being displayed on Bank of America&39's home page.
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CNET)
Bank of America's online-banking service is down for U.S. cu...
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Online stores scored record sales this holiday season, but it's not just low prices and a tentatively improving economy that may have brought in the ...
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Google has released the first significant update to its WebM video software, bringing better performance and adding a duck-related code name.
Th...
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Mozilla plans an orderly shift from raw new code to a polished final version of Firefox every 16 weeks.
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Rob Sayre/Mozilla)
A faster, reg...
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Security enhancements to stop drive-by downloads and a tweak to make "About Internet Explorer" more helpful landed in Internet Explorer 9.0.1 (downl...
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I need to ask you a personal question: when was the last time you had a two-screen experience
I know you'll be able to fill the comments section with...
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We got our hands on a prerelease version of Apple's latest big cat,
Mac OS X Lion, and we're definitely excited about what we've se...
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In a bid to capture more corporate and government customers, Apple is seeking help from IT services provider Unisys.
In deal between the two compa...
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Though the hot-spot feature appeared on an AT&T iPhone 4 with the beta version of iOS 4.3, the carrier isn't offering service details.
After it u...
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iOS 5 comes with Twitter integration.
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Screenshot by Josh Lowensohn/CNET)
Twitter is playing a notable role in the upcoming iOS 5, but Fac...
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Can you wrap your arms--and your mind--around April Fools&39' Day Google is one of many tech companies embracing the spirit of the day--witness, fo...
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&34'Portrait of the Artist&39's Father&34' by Albrecht Durer.
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Screenshot by Don Reisinger/CNET)
Google Street View is going indoors.
Star...
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Chromium&39's new logo. Will Chrome follow suit with the official Google colors
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Judging by a recent source code change, it seems...
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Sometimes, people have the most wonderful ideas. And not merely people at Apple.
A software-engineering intern at Twilio (who also happens to be a co...
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